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  • SWARD: decision support processes for the UK water industry 

    Butler, David; Jowitt, Paul; Ashley, Richard; Blackwood, David J.; Davies, John; Oltean-Dumbrava, C.; McIlkenny, G.; Foxon, T. J.; Gilmour, Daniel J.; Smith, Heidi; Cavill, S.; Leach, M.; Pearson, P.; Gouda, H.; Samson, W.; Souter, Nicki; Hendry, Sarah; Moir, James; Bouchart, Francois J.-C. (Emerald, 2003)
    In industrialised countries water service providers (WSPs) must provide an appropriate level of service with an acceptable performance at an acceptable cost to customers. In the UK a move towards sustainable development ...