Now showing items 1-8 of 8

  • Extended warranties, maintenance service and lease contracts : modeling and analysis for decision-making 

    Jack, Nat; Murthy, D. N. P. (Springer Verlag, 2014)
    - Equips readers to handle complex topics concerning extended warranties, maintenance service contracts and lease contracts ; - Maximizes reader insights into the existing literature and presents results in an integrated ...
  • A flexible extended warranty and related optimal strategies 

    Jack, Nat; Murthy, D. N. P. (Palgrave Macmillan, 2007)
    The choice of extended warranties (EWs) currently available to consumers is extremely limited. Their EW purchase decisions have to be made at or very close to the time that they purchase the products and, at this point, ...
  • Maintenance outsourcing: issues and challenges 

    Murthy, D. N. P.; Jack, Nat; Kumar, U. (Springer, 2013)
    All products and systems are unreliable in the sense that they degrade and fail. Corrective maintenance (CM) restores a failed item to an operational state and effective preventive maintenance (PM) reduces the likelihood ...
  • A new preventive maintenance strategy for items sold under warranty 

    Jack, Nat; Murthy, D. N. P. (Oxford University Press, 2002)
    When products are sold under warranty, the manufacturer incurs additional costs for warranty servicing. Preventive maintenance actions can be used to reduce this cost and these are worthwhile only if the extra cost incurred ...
  • A new repair–replace strategy for items sold with a two-dimensional warranty 

    Iskandar, B. P.; Murthy, D. N. P.; Jack, Nat (Elsevier, 2005-03)
    For repairable items, the manufacturer has the option to either repair or replace a failed item that is returned under warranty. In this paper, we look at a new warranty servicing strategy for items sold with two-dimensional ...
  • A repair-replace strategy based on usage rate for items sold with a two-dimensional warranty 

    Jack, Nat; Iskandar, B. P.; Murthy, D. N. P. (Elsevier, 2009-02)
    When a repairable item fails under warranty, the manufacturer has the option of either repairing the failed item or replacing it with a new one. In this paper, a repair–replace strategy is discussed for the manufacturer ...
  • Two new servicing strategies for products sold with warranty 

    Iskandar, Bermawi P.; Jack, Nat; Murthy, D. N. P. (World Scientific Publishing, 2012-06)
    For a repairable product that fails under warranty, the manufacturer can choose between repair and replacement. Many different warranty servicing strategies involving these two types of rectification action have already ...
  • Two-dimensional failure modeling with minimal repair 

    Baik, J.; Murthy, D. N. P.; Jack, Nat (John Wiley & Sons, 2004)
    In this paper, we discuss two-dimensional failure modeling for a system where degradation is due to age and usage. We extend the concept of minimal repair for the one-dimensional case to the two-dimensional case and ...