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  • SWARD: decision support processes for the UK water industry 

    Butler, D.; Jowitt, P.; Ashley, R.; Blackwood, David J.; Davies, J.; Oltean-Dumbrava, C.; McIlkenny, G.; Foxon, T.; Gilmour, Daniel J.; Smith, H.; Cavill, S.; Leach, M.; Pearson, P.; Gouda, H.; Samson, W.; Souter, N.; Hendry, S.; Moir, James; Bouchart, F. (Emerald, 2003)
    In industrialised countries water service providers (WSPs) must provide an appropriate level of service with an acceptable performance at an acceptable cost to customers. In the UK a move towards sustainable development ...