Now showing items 1-4 of 4

  • A flexible extended warranty and related optimal strategies 

    Jack, Nat; Murthy, D. N. P. (Palgrave Macmillan, 2007)
    The choice of extended warranties (EWs) currently available to consumers is extremely limited. Their EW purchase decisions have to be made at or very close to the time that they purchase the products and, at this point, ...
  • A new preventive maintenance strategy for items sold under warranty 

    Jack, Nat; Murthy, D. N. P. (Oxford University Press, 2002)
    When products are sold under warranty, the manufacturer incurs additional costs for warranty servicing. Preventive maintenance actions can be used to reduce this cost and these are worthwhile only if the extra cost incurred ...
  • A repair-replace strategy based on usage rate for items sold with a two-dimensional warranty 

    Jack, Nat; Iskandar, B. P.; Murthy, D. N. P. (Elsevier, 2009-02)
    When a repairable item fails under warranty, the manufacturer has the option of either repairing the failed item or replacing it with a new one. In this paper, a repair–replace strategy is discussed for the manufacturer ...
  • Two new servicing strategies for products sold with warranty 

    Iskandar, Bermawi P.; Jack, Nat; Murthy, D. N. P. (World Scientific Publishing, 2012-06)
    For a repairable product that fails under warranty, the manufacturer can choose between repair and replacement. Many different warranty servicing strategies involving these two types of rectification action have already ...