Safety and risk issues in using telecare
Item TypeJournal Article
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The increasing adoption of technology to support independent living at home through the extended use of community alarms and, ultimately, second-generation telecare systems poses some safety problems. The implications of any failure of the technology must be addressed in order to provide a safe and reliable care service. The risks of using home-based technology can be assessed by standard techniques under three categories: environmental factors; human factors; and technological factors. A safety classification system for telecare devices is proposed leading to a range of design guidelines which represent good practice. An example of the use of these design principles is a prototype second-generation telecare system, MIDAS, which is currently undergoing trials. In order to reduce the risks associated with device failure, the system incorporates distributed intelligence, built-in self-testing and redundancy. Potentially hazardous situations can therefore be controlled.
Williams, G., Doughty, K. and Bradley, D.A. 2000. Safety and risk issues in using telecare. Journal of Telemedicine and Telecare. 6(5): pp.249-262. Available from http://dx.doi.org/10.1258/1357633001935833