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Please use this identifier to cite or link to this item: http://hdl.handle.net/10373/1180

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Title: Design for participation: providing access to e-information for older adults
Authors: Keates, Simeon
Clarkson, P. John
Robinson, Peter
Affiliation: University of Abertay Dundee. School of Computing & Engineering Systems
Keywords: Digital divide
Inclusive design
Information access
Kiosks
Participation
Issue Date: Jun-2004
Publisher: Springer Verlag
Type: Journal Article
Refereed: peer-reviewed
Rights: Published version (c)Springer Verlag, available from http://dx.doi.org/10.1007/s10209-004-0093-y. The original publication is available at www.springerlink.com
Citation: Keates, S., Clarkson, P.J. and Robinson, P. 2004. Design for participation: providing access to e-information for older adults. Universal Access in the Information Society. 3(2): pp.149-163. Available from http://dx.doi.org/10.1007/s10209-004-0093-y
Abstract: Electronic information sources are becoming increasingly more prolific and offer a huge potential for those able to use them. However, for those unable to access those services, there is the risk of being further disadvantaged by continued exclusion from an increasing number of services. This paper presents two examples of kiosks designed to help principally older adults access online governmental information sources. The design issues identified and the implications for future kiosk interface designs, both for hardware and software, are also discussed.
URI: http://hdl.handle.net/10373/1180
ISSN: 1615-5289
Appears in Collections:Computing & Engineering Systems Collection

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