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Please use this identifier to cite or link to this item: http://hdl.handle.net/10373/1181

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Title: Countering design exclusion: bridging the gap between usability and accessibility
Authors: Keates, Simeon
Clarkson, P. J.
Affiliation: University of Abertay Dundee. School of Computing & Engineering Systems
Keywords: Inclusive design cube
Inclusive merit
Inclusive design knowledge loop
Issue Date: Oct-2003
Publisher: Springer Verlag
Type: Journal Article
Refereed: peer-reviewed
Rights: Published version (c)Springer Verlag, available from http://dx.doi.org/10.1007/s10209-003-0059-5. The original publication is available at www.springerlink.com
Citation: Keates, S. and Clarkson, P.J. 2003. Countering design exclusion: bridging the gap between usability and accessibility. Universal Access in the Information Society. 2(3): pp.215-225. Available from http://dx.doi.org/10.1007/s10209-003-0059-5
Abstract: It is known that many people are being excluded unnecessarily from using products, services and environments that are essential for supporting independence and quality of life. Such exclusion often arises from designers taking inadequate account of the end users functional capabilities when making design decisions. This paper addresses how traditional usability techniques can be extended to include accessibility issues by considering the spread of user functional capabilities across the population. A series of measures for evaluating the level of design exclusion based on those capabilities is also presented.
URI: http://hdl.handle.net/10373/1181
ISSN: 1615-5289
Appears in Collections:Computing & Engineering Systems Collection

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