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Please use this identifier to cite or link to this item: http://hdl.handle.net/10373/1196

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Title: Inclusive design for ordinary users in extraordinary circumstances
Authors: Keates, Simeon
Affiliation: University of Abertay Dundee. School of Computing & Engineering Systems
Keywords: User interfaces (Computer systems)
Human-computer interaction
Issue Date: 2009
Publisher: Springer Verlag
Type: Conference Paper
Refereed: peer-reviewed
Rights: Published version (c)Springer Verlag, available from http://dx.doi.org/10.1007/978-3-642-02707-9_59. The original publication is available at www.springerlink.com
Citation: Keates, S. 2009. Inclusive design for ordinary users in extraordinary circumstances. In: C. Stephanidis, ed. Universal access in human-computer interaction : 5th international conference, UAHCI 2009, held as part of HCI International 2009, San Diego, CA, USA, July 19-24, 2009 : proceedings, part I. Berlin: Springer. 2009, pp.525-534. Available from http://dx.doi.org/10.1007/978-3-642-02707-9_59
Abstract: Universal access is commonly interpreted as focusing on designing for users with atypical requirements – specifically users with disabilities or older adults. However, universal access is also about providing access to users in all situations and circumstances, including those that place extraordinary burdens on the users. This paper examines the design of a user interface (UI) for use in an airport environment and explains how the lessons learned from designing for users with disabilities in particular have been applied in this new context. The paper further describes a series of experiments that were performed to demonstrate the usability of the new interface and also compare the efficacy of three different input strategies developed for the new UI. The most efficient method of input was a strategy of combined keyboard shortcuts offering access to the full functionality of the UI.
URI: http://hdl.handle.net/10373/1196
ISBN: 9783642027062
3642027067
Appears in Collections:Computing & Engineering Systems Collection

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