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Please use this identifier to cite or link to this item: http://hdl.handle.net/10373/181

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Title: Social perception in the clinical dental encounter: the matched-guise technique re-visited
Authors: Carson, Lloyd
Drummond, John
Newton, James
Affiliation: University of Abertay Dundee. School of Social & Health Sciences
Keywords: Practitioner bias
Health inequality
Stereotype
Context effect
Social identity
Issue Date: Oct-2004
Publisher: Routledge
Type: Journal Article
Refereed: peer-reviewed
Rights: Published version (c)Routledge available from http://www.informaworld.com
Citation: Carson, L., Drummond, J. and Newton, J. 2004. Social perception in the clinical dental encounter: the matched-guise technique re-visited. Psychology & Health. 19(5). pp.667-683
Abstract: This study investigated whether student dentists' ratings of a female putative patient's personality, communication skills and dental condition in an audiotaped dentist-patient interaction related to patient socio-economic status (SES), as operationalised by accent type. Thirty-nine student dentists in their second pre-clinical year of study, and 62 with two or three years of clinical training in the BDS programme at a British University Dental School took part. Pre-clinical students judged the 'working class' patient's condition to be more psychosomatic in origin than experienced students. All students rated the 'middle class' patient's communication skills more highly, e.g. grammar. Personality judgements were not a function of perceived patient SES, save for intelligence. Context effects in experienced students' stereotyping of the putative dentist were also found: he was perceived as friendlier and more informative when interacting with the 'middle class' patient. These findings have relevance for both the clinical literature, which has sometimes under-represented the complexity of stereotyping processes operating in practitioner-patient encounters, and for theory-building in social cognition / perception.
URI: http://hdl.handle.net/10373/181
ISSN: 1476-8321
Appears in Collections:Social & Health Sciences Collection

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