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Please use this identifier to cite or link to this item: http://hdl.handle.net/10373/309

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Title: A new repair–replace strategy for items sold with a two-dimensional warranty
Authors: Iskandar, B. P.
Murthy, D. N. P.
Jack, Nat
Affiliation: University of Abertay Dundee. Dundee Business School
Keywords: Manufacturing processes
Issue Date: Mar-2005
Publisher: Elsevier
Type: Journal Article
Refereed: peer-reviewed
Rights: Published version (c)Elsevier, available from DOI: doi:10.1016/j.cor.2003.08.011
Citation: Iskandar, B. P., Murthy, D. N. P. and Jack, N. 2005. A new repair–replace strategy for items sold with a two-dimensional warranty. Computers and Operations Research. 32(3) : pp.669-682. [Online] Available from : DOI: 10.1016/j.cor.2003.08.011
Abstract: For repairable items, the manufacturer has the option to either repair or replace a failed item that is returned under warranty. In this paper, we look at a new warranty servicing strategy for items sold with two-dimensional warranty where the failed item is replaced by a new one when it fails for the first time in a specified region of the warranty and all other failures are repaired minimally. The region is characterised by two parameters and we derive the optimal values for these to minimise the total expected warranty servicing cost. We compare the results with other repair–replace strategies reported in the literature.
URI: http://hdl.handle.net/10373/309
ISSN: 0305-0548
Appears in Collections:Dundee Business School Collection

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