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Please use this identifier to cite or link to this item: http://hdl.handle.net/10373/311

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Title: A flexible extended warranty and related optimal strategies
Authors: Jack, Nat
Murthy, D. N. P.
Keywords: Warranty
Maintenance and replacement strategies
Stochastic models
Game theory
Issue Date: 2007
Publisher: Palgrave Macmillan
Type: Journal Article
Refereed: n/a
Rights: Published version (c)Palgrave Macmillan, available from DOI: doi:10.1057/palgrave.jors.2602326
Citation: Jack, N. and Murthy, D. N. P. 2007. A flexible extended warranty and related optimal strategies. Journal of the Operational Research Society. 58(12) :pp.1612–1620. [Online] Available from doi:10.1057/palgrave.jors.2602326
Abstract: The choice of extended warranties (EWs) currently available to consumers is extremely limited. Their EW purchase decisions have to be made at or very close to the time that they purchase the products and, at this point, they are uncertain about item reliability, future operating costs, and usage time before replacement. In this paper, we discuss an EW that offers more flexibility and we investigate optimal pricing strategies for the EW provider and optimal maintenance and replacement strategies for the consumer.
URI: http://hdl.handle.net/10373/311
ISSN: 0160-5682
Appears in Collections:Dundee Business School Collection

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